Trailblazer at the helm of North America’s oldest travel agency joins global tourism leaders
London, UK: The World Travel & Tourism Council (WTTC) proudly welcomes Troy Haas, CEO of Brownell to its distinguished membership, bringing unparalleled expertise in global luxury travel.
Founded in 1887, Brownell is North America’s oldest travel agency, rooted in innovation since its inception. What started as a bold venture with 10 intrepid travellers aboard the SS Devonia to Switzerland, has grown into one of the most prestigious travel agencies in the world.
Under the leadership of Troy Haas, who joined Brownell in 1993 and risen to become Chairman & CEO, the agency and its advisors have shattered milestones and redefined luxury travel for hundreds of thousands of travellers.
Recognised by Conde Nast Traveler as one of the top three travel agencies in the U.S., Brownell achieved $200 million in sales in 2023 and ranked #35 on Travel Weekly’s Power List in 2022.
Before joining Brownell, Haas earned his MBA from Harvard Business School. He spent several years at consulting firm Bain & Company where he worked in the travel and leisure industry and dreamed of the potential for an agency with a strong advisor community. Haas then returned to Birmingham, Alabama, to become an owner of the then 100-year-old Brownell. Eager to transition to lead in role that better aligned with his personality, passion for travel, and strengths in strategy, big-picture thinking, and networking, Haas has enjoyed an exiting 31-year run fulfilling his vision.
WTTC President & CEO Julia Simpson said: “Troy carries forward the pioneering spirit that began with Walter Brownell nearly 140 years ago. His experience and leadership will be invaluable to WTTC as we continue shaping the future of Travel & Tourism.”
Troy Haas said: “Joining WTTC is an incredible opportunity to collaborate with leaders who share my vision for a thriving and sustainable future for Travel & Tourism. Together, we can inspire travellers and elevate the industry to new heights.”
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For more on WTTC, visit www.wttc.org. To explore Brownell, visit www.brownelltravel.com (*)
(*) Brownell has been leading the luxury travel industry since its founding in 1887. With over 135 years of experience, Brownell is globally recognised for its expertise, professionalism, and highest standards. The firm's travel advisors use the award-winning DISCOVER MORE™ process to design bespoke itineraries that cater to each client's unique needs. As the first Virtuoso host agency, Brownell's legacy of innovation and thought leadership had established the firm as a trusted advisor in the luxury travel industry.